1525 S Higley Rd Ste 104, Gilbert, Arizona 85296
24x7 Monday-Sunday (480) 605-4465

Managed Cybersecurity

Cyber threats don't take days off, and neither does our protection. CTS provides comprehensive cybersecurity backed by our $15,000 ransomware recovery promise — because words without consequences aren't commitments, they're just words.

CTS cybersecurity operations — security analyst monitoring real-time threat dashboards for Arizona businesses

We Built CTS Because the Industry Failed You

Every 39 seconds, a cyberattack occurs somewhere in the world. Ransomware gangs target businesses like yours specifically because you’re big enough to pay but small enough to have gaps in your defenses. One successful attack can cost hundreds of thousands of dollars — or put you out of business entirely.

And yet, when we read reviews of other Arizona MSPs, we see the same pattern: security “included” in contracts but never properly implemented. Backups that weren’t tested. Patches that weren’t applied. And when disaster struck, clients were blamed for problems they didn’t cause.

It’s not a few bad apples. It’s a systemic failure of Accountability — one of the I.M.P.A.C.T. values that define everything we do at Complete Technology Solutions.

That’s why we put our money where our mouth is.

The CTS $15,000 Ransomware Recovery Promise

We’re so confident in our security approach that we back it with real money. If ransomware gets through our defenses on systems we manage, we’ll contribute up to $15,000 toward your recovery costs.

This isn’t marketing fluff. It’s Accountability with teeth. Words without consequences aren’t commitments — they’re just words.

We put our money behind our promises because we believe in our protection.

Comprehensive Protection, Not Point Solutions

Real cybersecurity requires multiple layers working together. Our Mastery of security means understanding how threats evolve and building defenses that evolve with them:

Endpoint Protection: Next-generation antivirus on every device, detecting threats that traditional AV misses. Endpoint Detection and Response (EDR) for advanced threat hunting and automated response.

Email Security: Filtering out phishing, malware, and spam before they reach your employees. Email is the #1 attack vector — we protect it thoroughly.

Network Security: Properly configured firewalls, intrusion detection, network segmentation, and continuous monitoring for suspicious activity.

Identity Protection: Multi-factor authentication, conditional access policies, and privilege management to ensure only the right people access the right resources.

Backup and Recovery: Because even the best defenses can be breached, we ensure your data is backed up, encrypted, and recoverable.

Cybersecurity is the strategy. EDR is the behavioral-detection layer on those endpoints. Endpoint Management is the device-side baseline EDR runs on. CTS deploys all three together on every IT Security engagement.

Proactive Security, Not Just Reactive

Most IT providers wait for something bad to happen. Proactivity — another I.M.P.A.C.T. value — means CTS actively hunts for threats:

  • 24/7 security monitoring watching for suspicious activity
  • Regular vulnerability scanning to identify weaknesses before attackers do
  • Patch management keeping all software current and secure
  • Security awareness training turning your employees into a human firewall
  • Quarterly security reviews to assess your posture and recommend improvements

Compliance Support

Many industries require specific security controls. CTS helps Arizona businesses meet their compliance obligations:

  • HIPAA for healthcare organizations
  • PCI DSS for businesses handling credit cards
  • SEC/FINRA for financial services firms
  • State privacy regulations

We help you understand what’s required, implement appropriate controls, and document your compliance — with Integrity, even when the truth is hard to hear.

Our Mission in Action

Never leave a client feeling alone with their technology challenges. When that challenge is a security threat, we respond immediately, remediate thoroughly, and stand behind our work.

  • $15,000 ransomware recovery promise
  • Sub-1-hour response to security incidents
  • 90-day money-back guarantee

Your business data is your competitive advantage. With CTS cybersecurity, it stays protected.

We don’t just say it. We guarantee it.

Frequently Asked Questions About Managed Cybersecurity

What's actually included in CTS's managed cybersecurity program?
Managed EDR (Endpoint Detection and Response), enterprise email filtering with AI-powered threat detection, MFA enforcement across all accounts, security awareness training for staff, 24/7 SIEM (Security Information and Event Management) monitoring, vulnerability scanning, immutable backup architecture, incident response with under-1-hour guaranteed response, and a $15,000 ransomware recovery commitment. Compliance support for NIST CSF, CIS Controls, FTC Safeguards, and HIPAA technical safeguards is layered on top through your vCIO.
How does the $15,000 ransomware recovery commitment work?
If your business experiences a ransomware attack while actively under CTS management, we commit up to $15,000 toward recovery — forensics, threat eradication, system restoration, and post-incident analysis. The commitment is in writing in your Statement of Work (SOW). It's one of 17 written guarantees we put in every contract. No other MSP in Arizona offers this commitment, because no other MSP is willing to put their security stack on the line in dollars.
What's the difference between managed cybersecurity and just running antivirus?
Antivirus catches known threats by signature match. Managed cybersecurity is a layered defense with behavioral detection (EDR), network monitoring, identity protection, email filtering, user training, incident response, and 24/7 human oversight. Antivirus runs on the endpoint and hopes the threat looks like something it's seen before. Managed cybersecurity assumes threats will be novel and builds detection, containment, and recovery into the architecture from the start.
Does CTS support NIST, CIS, FTC Safeguards, or other compliance frameworks?
Yes. Your vCIO runs a compliance gap analysis against the framework(s) relevant to your industry — NIST Cybersecurity Framework for general business, CIS Controls for technical baselines, FTC Safeguards for financial services, HIPAA Technical Safeguards for healthcare, GLBA for financial firms, and Arizona ER 1.6 for law firms. We document your current posture, build a roadmap to close gaps, and maintain audit-ready evidence throughout the year.
How fast does CTS respond to a confirmed security incident?
Senior engineer response within one hour — guaranteed in writing, with a financial credit if we miss it. For confirmed incidents we mobilize immediately: isolate affected systems, contain the threat, preserve forensic evidence, communicate with you and any affected stakeholders, and drive toward restoration. If on-site response is needed, we dispatch within four hours — backed by a $200 credit guarantee if we miss that window.
Do you offer penetration testing or security assessments?
Yes. CTS runs internal and external vulnerability assessments, configuration audits against CIS benchmarks, and Microsoft 365 security posture assessments as Professional Services engagements. For formal penetration testing where independence matters (cyber insurance requirements, compliance certification), we coordinate with third-party penetration testing firms — independent assessment, but we own the remediation work after the report. One accountable team across discovery and fix.

Protect What You've Built

Your business data is your competitive advantage. CTS keeps it safe with enterprise-grade security.